Privacy Policy | Online Flower Delivery in Lucknow | Online Cake Delivery | Online Plants Delivery | Online Gift Delivery in Lucknow | Fresh N Petals

Privacy Policy

1. What kind of information does Fresh N Petals collect?

Personal Information You Provide Us Directly

At different occasions, you may provide Fresh N Petals directly with certain types of “Personal Information” (e.g., your first and last name, mailing address, city, state, pin code, telephone number, email address, credit card, and banking information). For example, you may provide us such information when using the Sites or when becoming a Fresh N Petals Independent Associate (“Fresh N Petals Associate” or “Associate”) or an Fresh N Petals Preferred Customer (“Preferred Customer”). If you do not provide us with the requested information, in some cases we will not be able to provide you the service you have requested.

If you disclose to us any Personal Information of another individual, it shall be presumed that you have secured the written consent of that individual for disclosing such information to Fresh N Petals.

Information About Your Device and Your Use of the Sites

We may also gather certain information automatically, such as Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamps, and/or click stream data to analyze trends in the aggregate, administer the Sites and improve the function and content of the Sites. We use standard internet technologies, such as cookies and web beacons, to collect this information, as explained below in the section on cookies.

We may also collect location information, such as your mobile device’s GPS signal or information about nearby WiFi access points and cell towers that may be transmitted to us when you use certain Sites. We will only collect this information with your affirmative express consent. You may opt out of the collection of this location information from your mobile device by adjusting the settings on your device.

Information from third party sources

We may receive additional information about you from public and commercially-available sources and other third parties. In some circumstances, Associates may share information about their customers with Fresh N Petals with prior written consent from such customers. We may combine all of the information furnished to us about you and use or disclose it in the manner described in this Privacy Policy.

2. How does Fresh N Petals use my Personal Information?

We use the information that is collected about you for a variety of purposes, including: providing you with the products, services and support you request; processing your transactions and shipping your orders; communicating with you about your account or transactions, changes to our policies and other administrative matters, or your questions and comments; to better understand your interests in order to provide you with promotional information, relevant content, surveys, questionnaires, and other materials, consistent with applicable law and choices and controls you may have; improving our products, services and operations; and ensuring compliance with our company policies and rules and the law, or as we believe is necessary to protect, enforce or defend the legal rights, privacy, safety or property of ourselves and others. We also use this information to validate sales made by Fresh N Petals Associates and for Fresh N Petals’s compliance purposes. Fresh N Petals or its authorized third parties may contact you directly for these purposes.

Information about Preferred Customers may also be used to support, calculate and track your product discount and to provide you with information on special promotions. Information about Fresh N Petals Associates may also be used to support, calculate and track discounts, earnings and bonuses, to issue payment to you and report income to tax authorities, to provide training, to maintain the proper functioning of the Sales & Marketing Plan, and to ensure compliance with applicable law and company policies, plans and agreements, including the Associate-ship Application and Agreement.

3. With Whom does Fresh N Petals Share my Information?

Affiliates and Partners

We may share your information if required with our relevant affiliates (companies that control, are controlled by, or are under common control with, Fresh N Petals) as well as select partners on need to know basis. These entities may use your information to make predictions about your interests and may provide you with special offers, promotions, advertisements, and other materials.

Vendors & Service Providers

We may share your information as and when required with vendors that perform functions on ourf behalf. Examples of such functions include fulfilling orders, delivering packages, email administrative functions, processing credit card payments, and providing customer service.

Legal & Compliance Disclosures

We may also disclose your Personal Information:

Business Transitions

We may share your Personal Information if Fresh N Petals is involved in a merger, acquisition, 

or sale of or transfer of assets, or in the unlikely event of bankruptcy.

Other Parties in Aggregated Form

We may share your information with third parties in aggregated or de-identified form.

Other Parties with Your Consent

In addition to the sharing described in this Privacy Policy, we may also share information about you with other third parties in other ways only when you consent to such sharing in writing.

4. How will Fresh N Petals Communicate with me?

If you are a Fresh N Petals Associate, a Preferred Customer or a customer of an Fresh N Petals Associate, Fresh N Petals may communicate with you via email, postal mail, telephone or other means on a regular basis to provide requested products and services and/or in regards to issues relating to your Fresh N Petals business (if you are an Associate).

Additionally, if you subscribe to our newsletter(s), you may receive periodic information on Fresh N Petals’s business, products, services, special deals, and the Fresh N Petals Family Foundation. Fresh N Petals Associates and Preferred Customers may manage their electronic newsletter communications within the subscription center of their My Fresh N Petals account. In addition, anyone may stop receiving these kinds of communications by following the instructions provided in the communication.

5. Is my Personal Information Secure?

We take reasonable steps to ensure that the Personal Information we collect about you remains accurate, timely and secure. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure and while we strive to protect your personal information, we cannot guarantee or warrant its complete security.

6. How can I Access or Correct my Personal Information?

If you would like to change or verify Personal Information that you have submitted through our Sites, you may go online to one of the Sites and update your own information in some instances. Fresh N Petals Associates and Preferred Customers may access and update certain Personal Information via their My Fresh N Petals account. If you are not able to update your information online, please contact us so that we may update your information. Our contact information is set forth below. We will use commercially reasonable efforts to accommodate all such requests. In instances where a customer purchases products offline, directly from a Fresh N Petals Associate, we may not have access to the customer’s Personal Information and you may need to contact your Associate directly.

7. Minor’s Information.

The Sites are general audience web sites that are not directed to minor’s who are below the age of 18 years. We do not knowingly collect, use or disseminate any Personal Information from minor below the age of 18 Years.. If you believe we may have collected information from your child on the Sites, .

8. Cookies and Tracking.

Fresh N Petals, as well as certain third parties that provide content and other functionality on our Sites, use cookies, web beacons and other similar technologies for various purposes, including to analyze trends, administer the website, track users’ movements around the website and to gather demographic information about our user base as a whole.

Cookies are small pieces of information that are stored on computer hard drives. A cookie enables the entity that put the cookie on your device to recognize it across different websites, services, devices, and browsing sessions. For example, we may use cookies to recognize you when you return to the Sites in order to provide you with a better user experience. We may allow third parties to use cookies on the Sites but we do not control the use or contents of third party cookies. Web browsers often allow you to configure the browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. If you elect to reject cookies, please note that you may not be able to take full advantage of the features and functions of the Sites.

Web beacons and similar technologies are small bits of code, which are embedded in web pages, advertisements, and e-mail, that communicate with third parties. We use web beacons, for example, to count the number of users who have visited a particular web page, to deliver or communicate with cookies, and to understand usage patterns. We also may include web beacons in e-mails to understand whether messages have been opened, acted on, or forwarded.

There are other local storage and internet technologies, such as Local Shared Objects (also referred to as “Flash cookies”) and HTML5 local storage that operate similarly to the cookies discussed above. Please note that these technologies are distinct from cookies, and you may not be able to control them using standard browser tools and settings.

9. Do Not Track

Web browsers may allow you send “Do Not Track” requests. We do not currently take actions to respond to Do Not Track signals because there is no current industry standard concerning what, if anything, websites should do when they receive such signals. We continue to review new technologies and may adopt a standard if and when one is created.

10. Third-Party Links.

The Sites may contain links to websites operated and maintained by third parties over which we have no control. Any information you provide to third party websites will be governed under the terms of each websites' privacy policy and we encourage you to investigate such policies before disclosing any information to the operators of third party websites. We have no responsibility or liability for the content, actions or policies of third party websites. The inclusion of links to third party websites on our Sites in no way constitutes an endorsement of such websites' content, actions or policies.

11. Third-Party Functionality.

Some of the functionality on the Sites may be provided by third parties that are not affiliated with Fresh N Petals. These entities may collect or receive certain information about your use of the Sites, including through the use of cookies, Web beacons, and similar technologies. Fresh N Petals is not responsible for the privacy practices of these entities.

12. Modifications to this Policy

This Privacy Policy was last updated on the date listed at the beginning of this Policy. Fresh N Petals reserves the right to change this Privacy Policy at any time. Any changes to this Policy will be effective immediately upon notice, which may be provided to you by posting the latest version on the Sites. Your subsequent use of the Sites will be deemed acceptance of such changes. Be sure to review this Privacy Policy periodically to ensure familiarity with its most current version. By using the Sites following the posting of changes to this Privacy Policy, you agree to all such changes.

13. What if I have Questions?

Fresh N Petals takes privacy concerns seriously. If you have questions or comments you may contact us at